24.02.2021

Added:

  • Displaying real-time notifications about incoming messages inside the panel in the form of thumbnails. Upon clicking on the snippet, you switch to the chat with the subscriber. Notifications are always shown unless you close the chat window or switch to the chat section of the project that sent the message notification. A maximum of 3 notifications are displayed at a time, other notifications are put in the waiting mode until the previous ones get closed. If there are more than 2 notifications, the “Clear all” button is displayed. Find more details about the display algorithm in our knowledge base.
  • Messages on the dialogue page come from incognito modes and are displayed in the panel in incognito mode.
  • An option to unsubscribe from campaigns (as a link in emails).There is an option to unsubscribe completely.
  • The “Visitors online” tab displays the time a visitor spent on the page. The “Contacts” tab displays the time when the user last visited the website (in a different format).
  • A limit for storing subscribers/messages/sessions has been added to the pricing plan and emails that display data on the selected pricing plan.
  • The first version of audience filters: now you can filter contacts by username, variables, pages they visited, time spent on the page, number and time of sending messages and many other criteria. All of your options can be seen in any project on the Website Contacts page by clicking on the “Filter contacts” button.
  • Sending a link for payment to the client (you can log in from the admin panel as a client, select the preferable pricing plan and send the client the payment link).
  • Displaying and editing variables for in-app subscribers in the subscriber profile. If a subscriber sends their email address in the widget, we change the randomly generated name to their email address.
  • For administrators:
  • An option to change your pricing plan (the selected one will be unpaid).

Changed:

  • The email sent after 18 days will display full statistics on the user’s options, not the data from the pricing plan.
  • “Random names” for subscribers are now limited to two words.

Fixed:

  • Widgets: fixed button and icon styles, the widget is displayed in incognito browsers and in mobile browsers in incognito.
  • The Facebook subscription button is always displayed — during chats, when scripts and messages are triggered, and various other user behaviors.
  • When editing a subscriber’s information, the old avatar is not removed from the variables.
  • Styles of tables and menus.
  • Website messages processing statistics: before there were possible gaps in the statistics record for some actions, provided that you subscribe to Facebook at once and send a message or other actions.
  • Push notifications: now they are sent for all projects you are participating in.