14.05.2021 Update


  • an¬†option to¬†customize smart widgets in¬†the pop-up or¬†modal format
    • pop-up is¬†a¬†floating block “glued” to¬†the left or¬†right in¬†the browser window when scrolling. It¬†doesn‚Äôt interfere with interacting with content;
    • modal is¬†a¬†block located in¬†the center of¬†the page. Content outside the box is¬†dimmed and non-clickable. You need to¬†close the modal window to¬†interact with the content;
    • page overlay is¬†a¬†block that overlaps the entire page of¬†the website. You need to¬†close the overlay window to¬†interact with the content.
    Find a more detailed description of our new functionality in the knowledge base.
  • clickable links in¬†scripts and messages in¬†the widget;
  • pagination for the list of¬†contacts in¬†the audience;
  • an¬†option to¬†indicate whether it¬†is¬†worth changing the already existing subscriber variables when sent by¬†the client via a¬†script;
  • an¬†option to¬†“reset” the number of¬†views of¬†the widget through the administrator panel if¬†the customers exceed the pricing plan to¬†pay for the next pricing plan.


  • the process of¬†creating and editing scripts in¬†the form of¬†chat messages has been split into two steps:
    • content customization;
    • conditions setup of¬†the script display.


  • switching between subscribers in¬†chats;
  • nuances when displaying a¬†contact list
  • displaying client events in¬†sessions
  • visual duplication of¬†newly appeared online users on¬†the audience page;
  • widget window when inserting a¬†huge message into a¬†chat.
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