13.01.2021 Update


Attention: if you have chosen a pricing plan and haven’t paid for it, your widget will not be displayed until you pay or switch to a free plan.

Currently it is possible to get a monthly subscription which will renew automatically and will be cancelled in case of non-payment.

  • An¬†option to¬†change (both increase and decrease) the pricing plan any time after the project has been created. In¬†this case, the subscription to¬†the previous tariff plan will be¬†canceled automatically. Team members cannot change or¬†pay for the plan.
  • Display of¬†pricing plans and the payment history (invoices) in¬†the user‚Äôs account (“Payment history and orders”)
  • An¬†option to¬†pay for an¬†unpaid pricing plan from the account (payment history and orders-> Select an¬†unpaid subscription-> Click on¬†the ellipsis-> Pay for the project)
  • Removing avatars of¬†the user and his clients when uploading new ones
  • Display the message that the activation email has expired
  • Web push notifications for Facebook messages (when you click on¬†the notification you can reply directly in¬†the chat in¬†the client‚Äôs profile)
  • Display events in¬†the user profile in¬†sessions with reference to¬†the time of¬†sending the event and data from the user for all types of¬†events (description in¬†the knowledge base is¬†now in¬†operation)
  • Image compression of¬†subscribers sent by¬†users

For managers and administrators:

  • An¬†option to¬†view subscriptions and payment history of¬†all users


  • Adding custom events for any set of¬†filled fields with data for an¬†event limits on¬†subscribers of¬†in-up chats, messenger, widget views
  • Facebook and in-up messages are structurally indicated by¬†different headings in¬†the profile and chat
  • Problems for a¬†“premium” plan with a¬†large number of¬†online users
  • Client based audience filter: Facebook and live chat
  • Users are displayed in¬†chats according to¬†their pricing plan
  • Translations into Russian for different panel elements (buttons, validation messages)
  • User avatars compression and resizing during the upload
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