About 13Сhats

We help businesses build communication channels on their website and social networks, get more leads, and turn their leads into customers. We believe that the future belongs to simple solutions, messengers, automation, and creating a convenient services for people.

13chats tools are used in Ukraine, Russia, Finland, Czech Republic, Turkey, and Indonesia. We are not limited to these markets and are ready to talk to you seven days a week in Russian and English via chat on our website or by email.

2020

left MVP

960

users

18

employees

3

online conferences in 2021

Our team is our key value

A mix of exciting tasks, constant learning, and relaxation is our lifestyle. We are 100% passionate about creating an excellent international product!

Alina Dykukha

Alina Dykukha

CEO 13Сhats

Anastasia Lysenko

Anastasia Lysenko

CTO 13Сhats

Dmitry Shemendyuk

Dmitry Shemendyuk

Product Owner

George Brainer

George Brainer

Project Manager

Alexey Moroz

Alexey Moroz

PHP Developer

Alexander Vodolazsky

Alexander Vodolazsky

PHP Developer

Evgeny Ivashko

Evgeny Ivashko

PHP Developer

Maxim Khizhnyak

Maxim Khizhnyak

PHP Developer

Yuri Kuzkin

Yuri Kuzkin

Front-End Developer

Vadim Kovalenko

Vadim Kovalenko

Front-End Developer

Alexey Zakharchenko

Alexey Zakharchenko

QA Engineer

Dmitry Buchka

Dmitry Buchka

QA Engineer

Olga Klimanskaya

Olga Klimanskaya

HRD

Julia Prima

Julia Prima

CMO

Alexey Primak

Alexey Primak

Web Designer

Anna Brui

Anna Brui

Head English Editor

Zina Nguyen

Zina Nguyen

Content Manager

Evgeniy Kirienko

Evgeniy Kirienko

Traffic Manager

How it all began

The 13Chats story began in 2019 at the key IT conference, Web Summit, in Lisbon. Alina Dykukha and Dima Shemendyuk were so inspired by messenger marketing that they gathered a team and started building a SaaS platform for marketers and sales managers from scratch. The general idea of the product and layouts were ready for the trip, so we placed our stand in the Alpha sector of the conference.

The presentation was successful: the conference participants gave positive feedback, 70 people subscribed to the 13Chats chatbot, we held dozens of demos, and we still maintain partnerships with some of those contacts!

06.11.2019

13Chats presentation at Web Summit

08.09.2020

MVP Release: Live Chat, Facebook Chatbot, Smart Widgets

13.01.2021

13Chats leaves Beta for Production

23.03.2021

Organization of an online conference Loyalty Conference for 6,000+ participants (together with SendPulse)

24.05.2021

Release of a mobile app for Android

08.06.2021

Pop-up service release

24.06.2021

Product Hunt Presentation

21.07.2021

Integration with SendPulse’s email marketing automation service

How we work...

Distributed team communication

We start every morning with a 10-15 minute call on Discord. Every two weeks, we hold a retrospective, and every six months — a big meeting based on the results of our strategy session.This is important for the to keep our team connected, help us with feedback, and gives an objective assessment of the project’s progress.

13Chats values

Our primary value is our interest in creating something new together with the same super-motivated team.We are flexible, ambitious, aiming to see results and draw conclusions quickly. We are actively introducing new technology and modern approaches to project management. We also participate in specialized conferences.

Corporate culture

The same vibe drives the 13Chats team: we undergo internal and external training, read and collect books in the corporate library, and attend conferences.Team development efforts pay off with hundreds of clients and a six-month backlog!

... and how we rest

We love to play board games during our lunch break

We love to play board games during our lunch break

Traditionally, we go to quest rooms during the meeting of our Chernihiv and Odessa teams

Traditionally, we go to quest rooms during the meeting of our Chernihiv and Odessa teams

Sometimes finding a quest turns into a separate quest! But we always win :)

Sometimes finding a quest turns into a separate quest! But we always win :)

We don’t miss pre-parties and afterparties of our favorite conferences.

We don’t miss pre-parties and afterparties of our favorite conferences.

We celebrate each other’s birthdays and Christmas!

We celebrate each other’s birthdays and Christmas!

Our clients and partners