Automated Customer Service: How to Improve Your Support

Automated Customer Service: How to Improve Your Support

Today, it is common practice for websites to offer live chat to their customers. The option to chat is often available 24/7. Imagine the relief on your customer support agents if they could offload half of their recurring tasks …

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Real-Time Customer Support for Solving the Operational Complexities

Real-Time Customer Support for Solving the Operational Complexities

Everyone needs friends or at least an excellent helping hand from time to time. For making a choice, making the decision, recommending, or sharing the feedback. Yet, with our friends, we are sure about how accurate and swift …

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