Chatbot vs. Live Chat: What is the Difference and How to Choose the Right One

Chatbot vs. Live Chat: What is the Difference and How to Choose the Right One

It can be said that many businesses are currently applying a messenger marketing campaign. However, depending on the type of business and the needs, there are many different types of automated messenger like chatbot and live chat. Comparing …

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The 8 Best Examples of Chatbot Ideas for Any Business

The 8 Best Examples of Chatbot Ideas for Any Business

Chatbots have been around for a while — probably even longer than you thought. Back in 1966, they had no advanced bells and whistles and were only able to answer ridiculously primitive questions. Now, a couple of computing …

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8 Reasons Why Live Chat is Important for Your Website

8 Reasons Why Live Chat is Important for Your Website

We’re living in an era when users leave a website if it takes more than three seconds to load. How crazy is that? And even if you’ve passed the loading speed test and have the users wandering around …

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7 Free Small Business Promotion Tools: Internet Marketing on a Budget

7 Free Small Business Promotion Tools: Internet Marketing on a Budget

If you have a very tight budget but are ready to invest time in promoting your business, we will help you master some free practical internet marketing tools. Devote a few minutes to study each service and improve the quality of communication with customers, automate lead …

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The story of 13Chats

The story of 13Chats

The story of 13Chats kicked off at the biggest IT conference, Web Summit, held in Portugal in November of 2019. Back then, we only had a basic idea of the project and the determination to succeed. The purpose of our trip was to get customer feedback about our service from …

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What are Chatbots, and How do Companies Use Them?

What are Chatbots, and How do Companies Use Them?

What is a chatbot? Is it a contributor to your digital success or a source of annoying notifications? While you are puzzling over the chatbot effectiveness, smart marketers are already putting chatbots to use and reaping the benefits. …

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