Live Chats and Chatbots For Startups to Bring Your Business Up

Live Chats and Chatbots For Startups to Bring Your Business Up

Launching a startup is a brave step, considering how difficult it might get. There are so many things to take care of: budget, personnel, planning, sales, research, etc. Sometimes you wish that it could be just a little bit easier.  Luckily, there are …

Read more

Healthy “Cookies”: How to Use Cookies on Your Website And Make Users Love You

Healthy “Cookies”: How to Use Cookies on Your Website And Make Users Love You

So, you are preparing to launch your website and need to decide whether to warn visitors you collect cookies. On the one hand, a pop-up message distracts from the main content. Yet, on the other hand, you can get fined for collecting personal …

Read more

Halloween Marketing Ideas To Brush Off Dust Off Your Chatbot and Pop-up Squad

Halloween Marketing Ideas To Brush Off Dust Off Your Chatbot and Pop-up Squad

Halloween is indeed one of the scariest times of the year for marketers. They go crazy trying to come up with creative solutions on how to use Helloween to increase customer engagement, boost sales, and make their brand stand out from the competitors.  …

Read more

Case Study: 13Chats Pop-ups and Live Chat Solution for Weje

Case Study: 13Chats Pop-ups and Live Chat Solution for Weje

13Chats is constantly moving forward and our blog isn’t only about updates to our functionality. We are proud to present the results of our cooperation with Weje.io, an online whiteboard service. Collaboration means the world to us, and we strive to see our …

Read more

How to Write a Chatbot Script: 10 Writing Tips & Useful Examples

How to Write a Chatbot Script: 10 Writing Tips & Useful Examples

Chatbots have become a real life-changer in business. Now clients enjoy 24/7 access to services, and they do not have to wait for ages to solve simple problems because chatbots can resolve up to 80% of issues without human interference.  So for now, …

Read more

7 Best Practices For Creating a Customer Experience Strategy

7 Best Practices For Creating a Customer Experience Strategy

“Satisfied customers are the expression of the best business strategy.” — Michael LeBoeuf. When a business builds a customer experience strategy with customer satisfaction in mind, happy customers mean a successful company. A clear customer experience strategy can be said to be one …

Read more