Halloween Marketing Ideas To Brush Off Dust Off Your Chatbot and Pop-up Squad

Halloween Marketing Ideas To Brush Off Dust Off Your Chatbot and Pop-up Squad

Halloween is indeed one of the scariest times of the year for marketers. They go crazy trying to come up with creative solutions on how to use Helloween to increase customer engagement, boost sales, and make their brand …

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Case Study: 13Chats Pop-ups and Live Chat Solution for Weje

Case Study: 13Chats Pop-ups and Live Chat Solution for Weje

13Chats is constantly moving forward and our blog isn’t only about updates to our functionality. We are proud to present the results of our cooperation with Weje.io, an online whiteboard service. Collaboration means the world to us, and …

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How to Write a Chatbot Script: 10 Writing Tips & Useful Examples

How to Write a Chatbot Script: 10 Writing Tips & Useful Examples

Chatbots have become a real life-changer in business. Now clients enjoy 24/7 access to services, and they do not have to wait for ages to solve simple problems because chatbots can resolve up to 80% of issues without …

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7 Best Practices For Creating a Customer Experience Strategy

7 Best Practices For Creating a Customer Experience Strategy

“Satisfied customers are the expression of the best business strategy.” — Michael LeBoeuf. When a business builds a customer experience strategy with customer satisfaction in mind, happy customers mean a successful company. A clear customer experience strategy can …

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How Using Pop-ups in eCommerce Can Help Grow Your Business and Increase Revenue

How Using Pop-ups in eCommerce Can Help Grow Your Business and Increase Revenue

Pop-ups are not particularly loved by website visitors. In fact, they became so hated among internet users that their creator publicly apologized for inventing them. However, it is still trendy among marketers. So why do they use something …

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Chatbot vs. Live Chat: What is the Difference and How to Choose the Right One

Chatbot vs. Live Chat: What is the Difference and How to Choose the Right One

It can be said that many businesses are currently applying a messenger marketing campaign. However, depending on the type of business and the needs, there are many different types of automated messenger like chatbot and live chat. Comparing …

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