13Chats will become part of SendPulse: when, why, and what will change in the service

Our service doesn’t stand still. As of 2023, 13Chats will become part of the SendPulse multi-channel marketing and sales automation platform. All 13Chats features will remain the same in the new interface. We will also offer you access to many valuable functions and will be able to develop even more actively.

Why SendPulse

SendPulse is an international expert in personalized communications, with services used by more than 2 million experts worldwide. The support team speaks English, Portuguese, Spanish, Ukrainian, and Russian and operates 24/7.

The SendPulse ecosystem includes the following:

  • email and SMS campaigns with automation options at different sales funnel stages;
  • chatbots in all popular messengers and WhatsApp Business API without connection fees and monthly payments;
  • the web-push notification service;
  • landing page builder;
  • free CRM;
  • a platform for creating online courses.

13Chats users will get access to all services within a single platform to perfect communication with their clients for future leads and sales growth. Working in the new interface will be as convenient as before.

What will change for our users

We have already started the integration of 13Chats and SendPulse. Still, you can use all 13Chats tools available in your account, use the mobile app on Android and iOS, and turn to the knowledge base.

The combination of 13Chats and SendPulse won’t affect the service’s speed, stability, or security. For the 13Chats users, the operational routine will remain the same. They will also gain access to new functions: free CRM, landing page builder, email, SMS, and other SendPulse services.

Your pricing plan and all its options will remain unchanged, but you can switch to an improved SendPulse pricing plan or purchase access to other platform services in the future.

The support contacts have changed, however: contact 13chats@sendpulse.com to get advice or tips on how the service works.

13Chats and SendPulse will complement each other perfectly: we have a similar corporate culture and values. Our unique expertise in personalized communications will help improve existing tools and create quality products in the future. I’m sure you’ll soon be able to appreciate the power of bringing the two companies together and share the joy of the 13Chats team in such a robust strategic partnership.

Alina Dykukha, ex-CEO at 13Chats, Head of Digital Marketing at SendPulse

We will email you when the merger between 13Chats and SendPulse is complete.

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