5 Benefits of Chatbot & Live Chat in Education Industry

Chatbots and live chats are gradually popularized and applied in many areas of life, including education. Chatbot accompanies the teaching staff, effectively supporting the teaching process, bringing a modern and useful educational tool that young students and professionals deserve to experience. Educational chatbot …

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23 Errors People Make When Making Pop-Ups: a Detailed Checklist and Tips on How to Make Effective Pop-Up Windows

23 Errors People Make When Making Pop-Ups: a Detailed Checklist and Tips on How to Make Effective Pop-Up Windows

We all know that pop-ups don’t have the best reputation. And we admit: we are annoyed by intrusive pop-ups on business websites too! Nevertheless, common sense and tests on real traffic prove that users positively perceive well-designed pop-ups that appear after an action. …

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6 Best Ways to Increase Conversion with Live Chats in the eCommerce Business

6 Best Ways to Increase Conversion with Live Chats in the eCommerce Business

It is essential that your business is constantly updated with new trends. Consumer habits have changed, especially in the e-commerce world. From this point of view, there should be new ways to generate more sales on your e-commerce site. Your previous methods may …

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Using Emoji in Communication with Clients

Using Emoji in Communication with Clients

Emoji is considered a symbol for young people and is an indispensable thing in every daily message. But now, the times have changed as emojis gradually become popular and widely used in marketing and businesses. The application of emoticons in marketing helps social …

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Automated Customer Service: How to Improve Your Support

Automated Customer Service: How to Improve Your Support

Today, it is common practice for websites to offer live chat to their customers. The option to chat is often available 24/7. Imagine the relief on your customer support agents if they could offload half of their recurring tasks to automated systems and spend …

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Real-Time Customer Support for Solving the Operational Complexities

Real-Time Customer Support for Solving the Operational Complexities

Everyone needs friends or at least an excellent helping hand from time to time. For making a choice, making the decision, recommending, or sharing the feedback. Yet, with our friends, we are sure about how accurate and swift this support is. But in …

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